PRIVACY POLICY
Privacy Policy
This Privacy Policy describes how Luxiroc LTD ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from luxirock.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Your name, address, phone number, and email.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Customer support information: Any information you choose to include in communications with us, for example, when sending a message through the Services.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). This includes:
- Device and browser information
- IP address
- Network connection details
- Other data regarding your interaction with the Site, collected via Cookies and similar technologies.
Information We Obtain from Third Parties
We may also collect information from third-party service providers, such as payment processors and analytics providers, to support the Services.
How We Use Your Personal Information
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Providing Products and Services:
We use your personal information to process payments, fulfill orders, notify you about transactions, manage accounts, and handle shipping or returns. -
Marketing and Advertising:
We may send marketing and promotional messages. These communications may be tailored based on your interactions with our Site. -
Security and Fraud Prevention:
We use personal information to detect and prevent fraudulent, illegal, or malicious activities. -
Service Improvement and Communication:
We use your data to improve our offerings and provide customer support.
Cookies
Like many websites, we use Cookies to improve your experience. Cookies help power essential Site functionalities and provide analytics for better service delivery.
You can manage or disable Cookies through your browser settings; however, this may impact your experience on our Site.
For detailed information about Cookies and related technologies, please refer to the Shopify Cookies Policy: https://www.shopify.com/legal/cookies.
How We Disclose Personal Information
We may share your information with:
- Service providers: Vendors who help us operate our Site, process payments, ship orders, and provide analytics.
- Business partners: For marketing and promotional purposes.
- Legal authorities: To comply with legal obligations or enforce terms of service.
- Corporate affiliates: Within our company group for operational purposes.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us: